Scale your online retail business without the overhead of local hiring. FLEX SHOP LTD provides pre-trained, vetted eCommerce Virtual Assistants dedicated exclusively to your store operations under UK account manager supervision.
Order Processing & Fulfillment Dispatch
Our VAs handle daily order downloads, shipping label generation, multi-warehouse routing, tracking number uploads, and inventory re-order alerts to ensure 100% on-time shipment metrics.
Customer Support & Account Health Protection
Fast customer responses directly protect your seller rating. Our assistants manage buyer messages with professional, SLA-compliant replies within 1-2 hours, handle return authorizations, and resolve disputes according to your store policies.
Routine Catalog Maintenance & Listing Fixes
Daily audits to fix broken links, update price changes, manage out-of-stock items, and revise listings to maintain peak conversion rates across your multi-channel ecosystem.
What Is Included in This Service
Every engagement follows strict standard operating procedures audited by our senior catalog managers before submission or live publication.
- Daily Order & Tracking Processing
- 1-2 Hour Customer Response SLA
- Return & Dispute Resolution
- Stock Re-order & Inventory Alerts
- Supervised by Senior Account Manager
- Flexible Monthly Retainers
Our 4-Phase Execution Roadmap
Catalog Audit & Gap Analysis
We analyze your existing listings, keyword indexing, and competitors to identify low-hanging revenue opportunities.
Taxonomy & Attribute Mapping
Mapping 100% of required and recommended item specifics, parent-child variations, and category trees.
SEO Copywriting & Formatting
Crafting algorithm-friendly titles, bullet points, mobile-responsive HTML templates, and backend search terms.
QA Review & Live Syndication
Double QA sign-off by a senior manager before uploading via File Exchange, Amazon Flat Files, or API sync.
Our 100% Policy-Safe Seller Guarantee
All listings, attributes, and variations created adhere strictly to official eBay, Amazon, and Walmart terms of service, active-content bans, and trademark guidelines, actively protecting your seller rating and account health score.
Request Free Catalog Audit
Send us your store link or catalog file. Our specialists at FLEX SHOP LTD will analyze your listings and provide a custom growth proposal.
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