Corporate Disclosure Requirements for UK eCommerce Businesses
Whether trading via custom websites or global platforms, UK businesses are legally required under the Companies Act 2006 to clearly display their registered corporate name, company number, place of registration, and registered office address.
At FLEX SHOP LTD (Company No. 17429042), we prioritize transparent commercial governance across all our operations and client stores.
1. Consumer Contracts Regulations 2013
- Online buyers in the UK possess a statutory 14-day cooling-off period from the date of receipt to request a return for standard non-personalized goods.
- Clear information regarding return shipping costs, return addresses, and refund processing timeframes must be accessible before order placement.
2. GDPR & Customer Data Handling
Buyer shipping addresses and phone numbers provided by marketplaces are provided strictly for order fulfillment. Merchants are legally forbidden from adding marketplace buyers to promotional newsletter databases without unambiguous, affirmative opt-in consent.