Statutory Compliance Notice: This Cookie Policy explains how FLEX SHOP UK uses cookies, pixels, and tracking technologies in full accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
1. Introduction & What Are Cookies?
Cookies are small alphanumeric text files placed on your computer, smartphone, or tablet when you visit websites. They are widely used to make websites work efficiently, enhance navigation, and provide diagnostic performance data to site owners.
2. Categories of Cookies We Use
Our website utilizes cookies across three primary categories:
- Strictly Necessary Cookies: Essential for core website operations, page navigation, security verification, and form submissions. These cannot be switched off in our systems.
- Performance & Analytics Cookies: Help us measure visitor volume, traffic sources, and interaction funnels to improve website speed and layout.
- Targeting & Marketing Pixels: Used by our digital advertising platforms (such as Meta and TikTok) to build conversion audiences and deliver relevant campaign notices.
3. Comprehensive Cookie Audit Table
The following schedule details individual cookies and scripts active across our digital estate:
| Cookie Name | Provider | Category | Purpose | Expiration |
|---|---|---|---|---|
| fs_session | flexshopuk.com | Strictly Necessary | Maintains session integrity and secure CSRF verification | Session |
| fs_cookie_consent | flexshopuk.com | Strictly Necessary | Remembers user cookie banner preferences | 12 Months |
| _ga | Google LLC | Analytics & Performance | Distinguishes unique users and aggregates visitor metrics | 2 Years |
| _gid | Google LLC | Analytics & Performance | Stores and updates unique values for page engagement | 24 Hours |
| _fbp | Meta Platforms | Marketing & Attribution | Tracks ad conversion events from Facebook & Instagram | 90 Days |
| _tt_enable_cookie | TikTok Pte Ltd | Marketing & Attribution | Attribution tracking for TikTok Shop advertising campaigns | 13 Months |
4. Managing, Blocking & Deleting Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or receive a notification whenever a cookie is set:
- Google Chrome: Settings > Privacy and Security > Third-party cookies.
- Apple Safari: Preferences > Privacy > Block all cookies.
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
- Microsoft Edge: Settings > Cookies and site permissions.
Please note that disabling strictly necessary cookies may impact website responsiveness and inquiry form submissions.
5. Third-Party Integrations & Embedded Content
Some pages on our website may integrate third-party tools, including interactive WhatsApp chat redirects and video players. These providers may set their own cookies according to their independent privacy and cookie policies.
6. Changes to This Cookie Policy & Contact
We update this policy as technical tools or statutory guidelines evolve. For any questions regarding our cookie practices, please contact us:
FLEX SHOP UK – Cookie Inquiries
19 Ardsheal Close, Worthing, BN14 7RP, United Kingdom
Email: contact@flexshopuk.com
WhatsApp: +44 7862604509